Free domestic shipping on orders over $150

Shipping and Returns

SHIPPING

 

When will my order be shipped?

We try to ship orders ASAP. Usually, they are shipped the same day, if not, we ship them within 3-5 business days. And we work with USPS Priority Mail, so once your order is shipped, you should receive your order within 2-3 business days.

Do you ship internationally?

We offer free shipping on orders within the continental US. For orders from anywhere else, the customer will have to pay the full shipping cost. International customers will be responsible for any customs, taxes, import duties, or any additional charges imposed by their governments. For further information, please send an email to info@bedewulf.com.

Can I modify or cancel my order?

If you would like to cancel or modify your order, please call us at (424) 272-1266 or send us an email at info@bedewulf.com as soon as possible and we will make the necessary changes if your order has not been shipped yet. If your order has already been shipped, we will no longer be able to cancel or modify it.

 

RETURNS & EXCHANGES

 

What is your return policy?

Return of unwanted merchandise for any reason:

  • If you are unhappy for any reason, we’ll gladly accept a return of an unworn item within 30 business days once the purchase is received. Items should be in new condition, unworn, unaltered, and free of damages by the customer. A refund will be initiated upon receipt and will be credited to the form of payment used within 7 to 15 business days.
  • Shipping costs are refundable only if the merchandise presents defects or if damaged in transit.
  • Important note: We suggest trying on the shoes indoors to make sure they fit and are to your liking before wearing them outside.

 Return of merchandise with defects or damaged in transit:

  • If you notice that your product is damaged in any way upon arrival, please take photos and e-mail them to info@bedewulf.com.

 

Do you offer exchanges?

We offer pre-approved, free exchanges for size and fit only, subject to availability, in which case a refund will be issued. If you need to do an exchange, please contact info@bedewulf.com.

 

Returns/exchanges should be sent to the following address:

DE WULF Products, Inc. 

1515 Palisades Drive, Suite H2

Pacific Palisades, CA 90272

 

Size Guide (must order according to the size guide)
CHELSEA BOOTS
-It is completely ok if the shoes feel tight at first as the Nubuck leather will stretch and mold around the feet for a great fit.
-We suggest trying on the shoes indoors to make sure they fit and are to your liking before wearing them outside.
MEN: The sizes currently available on our site are true to size. 

The CLASSIC men fits a little wider than the men’s TRADITION.

WOMEN: The sizes currently available on our site are true to size. 
SANDALS
Please order according to the following size guide:
If you are a US size Order this size
4 - 4.5 4
5 - 5.5 5
6 6
6.5 - 7 7
7 - 7.5 8
8 - 8.5 9
8.5 - 9 10
9.5 11
10 - 10.5 12
LOAFERS
Please order according to the following size guide:
MEN: The sizes currently available on our site are true to size.
WOMEN
If you are a US size Order this size
5 5
6 6
6.5 7
7 7.5
7.5 8
8 8.5
8.5 9
9 9.5
9.5 10
10 10.5